Job Information
Texas Instruments Field Quality Engineer m/f/d in Freising, Germany
Description
Why TI?
Engineer your future. We empower our employees to truly own their career and development. Come collaborate with some of the smartest people in the world to shape the future of electronics.
We're different by design. Diverse backgrounds and perspectives are what push innovation forward and what make TI stronger. We value each and every voice, and look forward to hearing yours. Meet the people of TI
Benefits that benefit you. We offer competitive pay and benefits designed to help you and your family live your best life. Your well-being is important to us.
About Texas Instruments
As a global semiconductor company, we design, manufacture, test and sell analog and embedded processing chips to nearly 100,000 customers. Our products enable electronics everywhere and in things you experience every day - from health care, smart homes and connected cars to drones, smart phones and more. Our passion to create a better and more sustainable world by making electronics more affordable through semiconductors drives us to make our technology smaller, more efficient, more reliable and more affordable.
About the Job
As a Field Quality Engineer (FQE), you will own and manage the customer product return process for quality and reliability issues for the EMEIA region. While advocating for TIs product quality, FQEs are the primary interface to customers and interact with TI product lines, manufacturing sites and central quality organizations on a daily base. You’ll be part of a very diverse and experienced team of Field Quality and Field Quality Application Engineers.
Main Responsibilities:
Manage the customer product return process for quality and reliability issues. Review, triage and close customer returns efficiently
Lead problem resolution and interface with TI’s business units and manufacturing sites to ensure that products meet or exceed TI’s quality and reliability standards
Provide support to understand and clarify device quality issues in customer’s applications
Manage automotive, industrial and consumer quality performance expectations
Drive quality improvement through learning from customer issues and scorecards
Conduct data analysis to identify emerging quality issues, use and help to develop automated reporting tools for cross-functional communication
Prioritize and communicate TI Values & Culture and reflect them in front of customers
Qualifications
Minimum requirements:
- Master degree in Electronics, Physics or equivalent
Preferred qualifications:
Technical knowledge of semiconductor technologies, products and failure analysis
Excellent communication and customer interaction skills
Project management skills – able to balance priorities efficiently
Strong analytical mindset (data analyst) and scripting knowledge
Structured and independent work style and comfortable of making decisions
High sense of ownership and problem-solving attitude
Knowledge of programming languages such as Python, Java, C or similar - as a plus
Fluent in English
Our offer for you:
Benefit from a competitive salary, yearly profit sharing (dependent on company success), flexible working hours, the ability to work from home, an unlimited contract from the beginning and many additional benefits
Join an international work environment where your ideas count and where you can thrive in a diverse culture
Explore a world of opportunities for your personal and professional development
Status Regular
Job: Quality
Primary Location: DE-BY-Freising
Work Locations: Freising > Germany, Freising Freising
Req ID: 2400014R